Casino / Live
bad89 collects only the account and transaction data needed to run your session, process wallet activity through Nagad and Rocket, and keep your account secure. Access to and use of this platform depends on your local law and eligible regions.
When you open an account on bad89, we collect the information you enter directly — your registration details, login credentials and any wallet identifiers you connect for transactions via Nagad or Rocket. We also collect session data automatically: device type, browser version, IP address and pages visited within the platform. This helps us keep your account functional and detect unusual access patterns. Transaction records linked to your Nagad or Rocket activity are retained as part of your account history. We do not store your full mobile wallet PIN or password. Payment data is handled through the relevant wallet provider's own security layer; we receive only the confirmation needed to update your account balance. Cookies and similar technologies record your session state and browsing preferences within our platform — for example, which game section you last visited. You can adjust cookie preferences through your browser settings, though some account functions depend on session cookies to work correctly. We do not sell your data to third parties for marketing. Data shared with our game studios — PG Soft, CQ9, Joker, Bigtime Gaming and JDB — is limited to what those platforms need to load and operate the games you choose to open.
This policy covers the data bad89 processes directly through this platform. It does not extend to third-party services you reach from here, and it does not replace the privacy terms of external wallet providers. Understanding the boundary helps you know which questions to bring to us and which to raise with a third party.
Covers all data collected when you register, log in or update your profile on bad89. This includes your email address, account preferences and any security settings you configure within the platform.
Covers transaction confirmations we receive when you use Nagad or Rocket to fund or withdraw from your account. The wallet providers themselves hold their own data under their own privacy terms, which sit outside this policy.
Covers session cookies, browsing behaviour within the bad89 platform and game-load events linked to your account. Analytics from these sessions help us keep the lobby and account area functioning correctly for your device.
External sites, wallet apps and any link that takes you away from bad89 are not covered here. Once you leave this platform, the privacy practices of those services apply. We recommend reviewing their terms directly.
Your account on bad89 gives you practical control over the data we hold. You can review the personal details recorded against your account by opening the account settings page and checking the profile section — the fields shown there reflect what we have stored. If something is wrong or out of date, you can edit it directly from that screen or contact our support team to request a correction. Where you want to understand exactly what data we hold beyond what the account screen shows, you can submit a written request through our support channel. We will respond with a summary of the relevant records. If you believe data is held in error or you want to request its removal, note that eligibility for deletion depends on our retention obligations and your local law. Our support team can explain what applies to your specific account situation. Keep in mind that removing core account data may affect your ability to access the platform.
Open the account settings page and check the profile fields. The information displayed reflects what bad89 currently holds against your account.
Edit editable fields directly in your account profile, or contact support to request a correction to information you cannot change from the settings screen.
Send a written request through our support channel if you want a fuller summary of your stored data. We will respond with the relevant account records.
Eligibility to remove account data depends on retention obligations and your local law. Contact support with your request and we will clarify what applies to your account.
If you have a question about this privacy policy, want to understand your data rights or need to raise a concern, use any of the contact routes below. All routes are visible from within your account area and on the main site. We handle privacy queries through the same support channels that handle account and wallet questions — there is no separate form to find.
Open the live chat widget from any page on bad89 to reach the support team directly. State that your query relates to privacy or account data so the team can route it correctly.
Send a written privacy request or data question to our support email address, which is published in the contact section of your account area. Written requests allow us to track and respond to your query with a clear record.
The help section inside your account area contains published answers to common privacy and data questions. Check there first — if your question is not covered, use live chat or email to escalate it.
bad89 applies access controls to limit which internal systems can read your account data. Session tokens expire after inactivity, reducing the window in which an unattended session could be accessed. We keep data for as long as your account remains active and for as long as our obligations require after closure — the specific period depends on local regulatory requirements applicable to your region.
We use session and preference cookies to maintain your login state and remember your last game section. You can clear or block cookies through your browser settings; note that blocking session cookies will affect account login functionality.
Password hashing and session expiry are applied at the account level. If you notice unexpected account activity, contact support immediately through live chat or email so the team can review access logs tied to your account.
We retain your account data for as long as the account is open and for any period required after closure under applicable local law. Retention periods vary by data type — transaction records may be held longer than browsing session data.
When this privacy policy is updated, the revised version is published at this address. Continuing to use bad89 after a change is posted means you have reviewed the updated terms. Contact support if you want clarification on any change.
These questions reflect what account holders commonly ask about how their data is handled, what rights they have, and how to act on those rights. If your question is not here, open the live chat from any page to ask directly.
We collect the details you enter on the registration form — typically your email address, chosen username and any contact details you provide. We also record the device and browser data from your first session. We do not collect more than what the account registration and verification steps require.
We receive only the transaction confirmation from Nagad or Rocket — enough to update your account balance. We do not store your full wallet credentials, PIN or password. Those remain within the wallet app's own security environment, governed by the wallet provider's privacy terms.
The profile section in your account settings shows the core personal details we hold. For a fuller picture, submit a written data request through our email support channel. We will compile the relevant records and respond to you directly.
Open account settings and edit the fields you can change directly. For fields that are not editable from the settings screen — such as certain identity or verification details — contact support via live chat or email and request the correction with supporting context.
Data shared with our game studios — PG Soft, CQ9, Joker, Bigtime Gaming and JDB — is limited to what is strictly needed to load and run the games you open in the lobby. We do not share payment data, wallet identifiers or account credentials with game studios.
Contact support with a written deletion request via email or live chat. Eligibility depends on our data retention obligations and the local law applicable to your region. Support will confirm what can be removed and what must be retained, and will explain the effect on your account access.